Facternet offers an excellent support service for existing customers, and potential customers. If you have any questions regarding the services we offer simply raise a support ticket and we'll respond as soon as possible, usually within just a few hours.
If you are an existing customer, please remember to let us know the domain that you use with us, if any, and also the E-Mail address of your Facternet Client Account. This helps us to look into your enquiry quickly and efficiently.
Once you raise a ticket you will be given, and E-Mailed, a unique ticketing number. This can be used to track the status of your enquiry and also be used to refer to your enquiry in the future.
